Privacy policy
Privacy policy
Personal data (hereinafter referred to as "data") is processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
In accordance with Art. 4 no. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to only as "GDPR"), "processing" shall mean any operation or set of operations which is performed upon personal data, whether or not by automated means, such as collection, recording, organization, arrangement, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following privacy policy, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of processing. In addition, we inform you below about the third-party components used by us for optimization purposes as well as to increase the quality of use, insofar as third parties process data through this, again under their own responsibility.
Our data protection declaration is structured as follows:
I. Information about us as the responsible party
II. Rights of users and data subjects
III. Information on data processing
I. Information about us as the responsible party
The responsible provider of this website in the sense of data protection law is:
Lywand Software GmbH
Josefstrasse 46a/6
3100 St. Pölten, Austria
II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right to
to confirmation as to whether data relating to them is being processed, to information about the data processed, to further information about the data processing and to copies of the data (cf. also Art. 15 DSGVO);
to correction or completion of incorrect or incomplete data (cf. also Art. 16 DSGVO);
to the immediate erasure of the data concerning them (cf. also Art. 17 DSGVO), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) DSGVO, to the restriction of processing in accordance with Art. 18 DSGVO;
to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 DSGVO);
to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 GDPR).
In addition, the Provider is obliged to inform all recipients to whom data has been disclosed by the Provider about any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DSGVO. However, this obligation does not exist insofar as this notification is impossible or involves a disproportionate effort. Notwithstanding the above, the user has a right to information about these recipients.
Likewise, according to Art. 21 DSGVO, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) DSGVO. In particular, an objection to data processing for the purpose of direct advertising is permitted.
III. Information on data processing
Your data processed during the use of our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information on individual processing procedures is provided below.
Cookies
a) Session cookies/Session cookies
We use so-called cookies with our Internet presence. Cookies are small text files or other storage technologies that are placed and stored on your terminal device by the Internet browser you use. Through these cookies, certain information from you, such as your browser or location data or your IP address, is processed to an individual extent.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 para. 1 lit b.) DSGVO, insofar as these cookies data are processed for contract initiation or contract execution.
If the processing does not serve the purpose of initiating or executing a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.
When you close your internet browser, these session cookies are deleted.
b) Third-party cookies
Where applicable, cookies from partner companies with which we cooperate for the purposes of advertising, analysis or the functionalities of our website are also used with our website.
The details of this, in particular the purposes and legal basis for the processing of such third-party cookies, can be found in the following information.
c) Removal option
You can prevent or restrict the installation of cookies by setting your internet browser. Likewise, you can delete already stored cookies at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.
Newsletter
If you register for our free newsletter, the data you requested for this purpose, i.e. your e-mail address and - optionally - your name and address, will be transmitted to us. At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration. During the further registration process, we will ask for your consent to send you the newsletter, describe the content in detail and refer to this privacy policy. We use the data collected in this process exclusively for sending the newsletter - in particular, they are therefore not passed on to third parties.
The legal basis for this is Art. 6 para. 1 lit. a) DSGVO.
In accordance with Art. 7 (3) DSGVO, you can revoke your consent to the sending of the newsletter at any time with effect for the future. To do so, you only need to inform us of your revocation or use the unsubscribe link contained in each newsletter.
Contact requests / contact option
If you contact us via contact form or e-mail, the data you provide will be used to process your request. The provision of the data is necessary for processing and answering your request - without their provision, we can not answer your request or at best limited.
The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.
Your data will be deleted if your inquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, such as in the case of any subsequent contract processing.
Online job applications / publication of job advertisements
We offer you the opportunity to apply to us via our website. For these digital applications, your applicant and application data will be collected and processed electronically by us for the purpose of handling the application process.
The legal basis for this processing is Section 26 (1) sentence 1 BDSG in conjunction with. Art. 88 para. 1 DSGVO.
If an employment contract is concluded after the application process, we will store the data you provided during the application in your personnel file for the purpose of the usual organizational and administrative process - this, of course, in compliance with the more extensive legal obligations.
The legal basis for this processing is also Section 26 (1) sentence 1 BDSG in conjunction with. Art. 88 para. 1 DSGVO.
If an application is rejected, we automatically delete the data provided to us two months after notification of the rejection. However, the deletion does not take place if the data requires longer storage of up to four months or until the conclusion of legal proceedings due to legal provisions, e.g. due to the obligation to provide evidence according to the AGG.
In this case, the legal basis is Art. 6 Para. 1 lit. f) DSGVO and § 24 Para. 1 No. 2 BDSG. Our legitimate interest lies in the legal defense or enforcement.
If you expressly consent to a longer storage of your data, e.g. for your inclusion in a database of applicants or interested parties, the data will be further processed based on your consent. The legal basis is then Art. 6 para. 1 lit. a) DSGVO. However, you can of course revoke your consent at any time in accordance with Art. 7 (3) DSGVO by declaration to us with effect for the future.
YouTube
We maintain an online presence on YouTube to present our company and our services and to communicate with customers/interested parties. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.
In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may pose increased risks to users in that, for example, it may be more difficult to access user data at a later date. We also do not have access to this user data. The access possibility lies exclusively with YouTube.
You can find YouTube's data protection information at https://policies.google.com/privacy.
We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers/prospects. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.
In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may pose increased risks to users in that, for example, it may be more difficult to access user data at a later date. We also do not have access to this user data. The access option lies exclusively with LinkedIn.
The data protection information of LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy.
To advertise our products and services and to communicate with interested parties or customers, we operate a company presence on the Facebook platform.
On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
Facebook's data protection officer can be reached via a contact form: https://www.facebook.com/help/contact/540977946302970.
We have regulated the joint responsibility in an agreement regarding the respective obligations in terms of the GDPR. This agreement, from which the mutual obligations arise, can be accessed at the following link: https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the processing of personal data that thereby takes place and is reproduced below is Art. 6 (1) lit. f DSGVO. Our legitimate interest is in the analysis, communication and sales and promotion of our products and services.
The legal basis may also be the user's consent pursuant to Art. 6 (1) lit. a DSGVO vis-à-vis the platform operator. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 (3) DSGVO.
When calling up our online presence on the Facebook platform, data of the user (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as operator of the platform in the EU.
This user data is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of users. On the basis of these profiles, it is possible for Facebook Ireland Ltd., for example, to advertise users within and outside of Facebook according to their interests. If the user is logged into his account on Facebook at the time of the call, Facebook Ireland Ltd. can also link the data with the respective user account.
In the event that the user contacts us via Facebook, the user's personal data entered on this occasion will be used to process the request. The user's data will be deleted by us, provided that the user's inquiry has been conclusively answered and there are no legal retention obligations, such as in the case of subsequent contract processing, to the contrary.
To process the data, Facebook Ireland Ltd. may also set cookies.
If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the browser settings, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used.
More details about the processing activities, their prevention and the deletion of the data processed by Facebook can be found in Facebook's data policy: https://www.facebook.com/privacy/explanation.
It is not excluded that the processing by Facebook Ireland Ltd. is also carried out via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
Linking social media via graphic or text link
We also promote presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection to the respective server of the social network from being automatically established when a website with a social media advertisement is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic will the user be redirected to the service of the respective social network.
After the user has been forwarded, information about the user is collected by the respective network. It cannot be ruled out here that processing of the data collected in this way takes place in the USA.
This is initially data such as IP address, date, time and page visited. If the user is logged into his user account of the respective network during this time, the network operator may be able to assign the collected information of the specific visit of the user to the personal account of the user. If the user interacts via a "Share" button of the respective network, this information can be stored in the user's personal user account and may be published. If the user wants to prevent the collected information from being directly assigned to his user account, he must log out before clicking on the graphic. In addition, it is possible to configure the respective user account accordingly.
The following social networks are integrated into our site by linking:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.
Privacy policy: https://www.facebook.com/policy.php
YouTube
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.
Privacy policy: https://policies.google.com/privacy
LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.
Privacy policy: https://www.linkedin.com/legal/privacy-policy
Google Analytics
We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transferred to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. Through this function, Google already shortens the IP address within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.
Google states that it does not link your IP address with other data. In addition, Google provides further information on data protection law at https://www.google.com/intl/de/policies/privacy/partners, e.g. also on the options to prevent data use.
In addition, Google offers a so-called deactivation add-on at https://tools.google.com/dlpage/gaoptout?hl=de along with further information on this. This add-on can be installed with standard Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on tells the JavaScript (ga.js) of Google Analytics that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. If and which other web analytics services are used by us, you will of course also find out in this privacy policy.
Google Maps
In our website, we use Google Maps to display our location and to create directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you access our website.
If you call up the Google Maps component integrated into our website, Google stores a cookie on your terminal device via your Internet browser. In order to display our location and provide directions, your user settings and data are processed. Here, we cannot exclude that Google uses servers in the USA.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimizing the functionality of our website.
Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item "Cookies".
In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.
Google also provides further information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy.
FontAwesome
In order to display fonts and visual elements of our website, we use the external fonts of FontAwesome. FontAwesome is a service provided by the Fonticons Inc, 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA, hereinafter referred to as "FontAwesome".
When you access our website, a connection is established to the FontAwesome server in the USA in order to enable and update the display of fonts and visual elements.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimization and economic operation of our website.
Through the connection to FontAwesome's server established when you call up our Internet presence, FontAwesome can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.
FontAwesome offers further information at https://fontawesome.com/privacy, in particular on how to prevent data use.
We use icons from FontAwesome on our website. The license of the icons can be accessed here. The following changes have been made to the icons:
The icons were each placed on a colored background.
Some icons have been colored.
Calendly
We use the Calendly booking tool to facilitate appointments for our services or meetings. The service provider is the American company Calendly Inc, 115 E. Main St., Ste A1 B, Buford, GA 30518, USA.
Please note that the use of Calendly may involve the collection and processing of personal data. This data includes, but is not limited to, your name, e-mail address, telephone number and other relevant information required for scheduling.
We use the data collected by Calendly exclusively for the organization of appointments and communication in connection with these appointments. Your data will be treated confidentially by us and will not be passed on to third parties unless this is necessary to fulfill your appointment requests or required by law.
By using Calendly, you consent to the collection, processing and storage of your data in accordance with Calendly's privacy policy. You can find these at: https://calendly.com/legal/privacy-notice