FAQs

Do you still have questions that have not yet been answered? We have prepared a question and answer catalog for you in which we list the most important points once more.

  • More Sales with IT Security

    With the help of automation, both the checking and communication of your customers' IT security situation runs itself.

  • Convincing Arguments for Your Customers

    Easy assessments of the security situation make the need for security measures obvious.

  • Reliable Quality Assurance of Your Services

    You gain insights into your work and can reliably evaluate the measures you have implemented.

It is possible to test lywand without obligation and free of charge for up to 60 days using your own IT infrastructure or the demo customer provided.

You can request the free test access directly from us or from the respective MSP Marketplaces of our distribution partners.

Check of the external infrastructure

Lywand carries out a holistic check (e.g. web servers, VPN gateways, mail servers, web applications, etc.) for security vulnerabilities and possible gateways from the perspective of a potential attacker. In addition, a check is carried out to determine whether there are any possibly stolen company data records in circulation on the Darknet.

Check of the internal infrastructure

We have developed our own agent to check the internal infrastructure. This checks best-practice configurations based on known security vulnerabilities (CVE), as well as current patch levels on Windows laptops and servers. In order to create as broad a foundation as possible, basic security mechanisms such as Windows Firewall, current anti-virus software or the use of Office macros are also checked. The results of the check are updated daily in the platform.

With the Network Check, all devices in the internal infrastructure can be checked for security vulnerabilities and potential gateways via a gateway - from printers and smartphones to Linux and Mac devices.

You do not need any further licences to perform checks on customers. After you have activated your access to platform and a distributor has been deposited, you can carry out security checks on your customers at any time. Please note that costs will be incurred here.

You do not have a distributor yet?

If no distributor has been defined for your account yet, you will not be able to check any customers. To change this, please contact one of our distribution partners.

To better support you in your service offering, we have changed to a consumption model that charges for actual consumption based on the targets scanned.

The distributor purchase price per target is calculated according to the type of scan target (internal/external), as well as the largest used monthly scan volume in the respective partner level. Billing is done at the end of the month through the distributor.

Yes, you can find all the necessary sales and marketing materials directly in our Knowledge Base (accessible via the platform).

Our environment is hosted in the data center of next layer in Vienna, Austria.


The data center is protected both physically and digitally and is certified according to established IT standards (ISO 27001, Code of Conduct for Internet Service Providers, ANKÖ LgU Seal, Austrian Federal Procurement Agency partner, Cyber Trust Austria Silver Label). Further details are available here.

Any further questions?

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