A Platform Tailored to Your Needs.

Developed by IT security experts for MSSPs, IT service providers and system houses.

Automated Security Checks

Perform regular security checks for your customers at freely selectable intervals – enabling continuous analysis of the IT infrastructure for potential vulnerabilities.

Three types of automated checks are available:

  • External Check for domains, IPs, and email addresses

  • Agent Check for Windows servers and clients

  • Network Check for the entire internal infrastructure such as printers, smartphones, Linux, and Mac devices

Clear Rating & Key Insights

After completing a security audit, the IT infrastructure receives a rating, and the current security status is presented in a clear and structured way.

The progression of these ratings makes developments and improvements easy to track. Systems, products, and key categories that are particularly at risk are highlighted – providing a holistic understanding at a glance.

Practical filtering options also allow for a separate evaluation of your Managed Services – making the value of your services more visible and creating easier opportunities for upselling.

Automatic Remediation of Vulnerabilities

With Auto Healing, up to 80% of detected vulnerabilities can be automatically fixed after an Agent Check – entirely without manual effort.

You can define individually for which devices and under which conditions Auto Healing should be active, for example only on specific device types or only for minor updates. The execution time can also be flexibly scheduled.

Supported applications include Microsoft Windows Suite, Java, Firefox, and Foxit PDF Reader.

Effective Measures for Remaining Risks

Based on the audit results, lywand provides recommendations for improving security – including clear descriptions and step-by-step implementation guides.

These measures are prioritized across all customers, allowing you to immediately see which actions have the greatest impact on overall security.

At the individual customer level, the recommendations are tailored specifically and can be strategically integrated into the Renovation Plan.

Concise Report & House Analogy

To help you present results to your customers in a clear and convincing way, lywand offers two formats:

  • Management Report – summarizes all relevant information in a concise and understandable manner for decision-makers.

  • House Analogy – designed for customers who are less technically experienced. It visualizes IT security in simple terms – for example, an open front door may represent an insecure password, while a crumbling façade symbolizes misconfigurations. This way, customers can instantly see where action is needed.

Numerous Features for Greater Efficiency in Everyday MSP Operations

Seamless Integration into Ticketing Systems

With integrations to Autotask PSA, TANSS and c-entron, you can keep track of all measures. Synchronization ensures that tickets are created and seamlessly monitored.

Versatile Opportunities with Open API

Our open API allows you to seamlessly integrate lywand into your processes – whether for ticketing systems, communication platforms, or other applications.

Custom Branding with Whitelabeling

Design the platform in your company’s own look and feel. With Whitelabeling, you can customize the color scheme, logo, system emails, and login URL to match your brand.

Read-Only Access for Customers

With read-only access, you can provide your customers with secure insight into their IT security status – without allowing any changes to be made.

Increased Flexibility With our Consumption Model

To better support you in your service offering, we have a consumption billing model that charges for actual consumption based on checked targets.

1. Aufbau

Structure

You can audit your clients' internal and external IT infrastructure flexibly and without commitment.

The Consumption model is end-customer independent and is based on the checked targets.

2. Umfang

Scope

Externally, a monthly scan and a complementary scan per target are included. Additional scans can be added at any time.

Internally, the targets are scanned daily as long as the agent is installed

3. Abrechnung

Billing

The reseller purchase price per target is calculated according to the type of scan target, as well as the largest used monthly scan volume in the respective partner level.

The distributor settles the invoice at the end of the month.